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OUR SERVICE


Stock

Our large storage capacity enables us to offer a wide range of products and to deliver orders quickly. We are constantly improving our storage system and supply chain in order to optimise our processes and make working conditions easier.

Syveco warehouse with wooden boxes bound for AfricaSyveco warehouse with wooden boxes bound for Africa

a service client agent smiles behind her computera service client agent smiles behind her computer

Customer Service

Our multicultural team is on the front line to satisfy our customers’ needs. We adapt to any situation and understand your culture. Fluidity and simplicity characterise our communication and order process.


Manufacturing partners

Discover our high-quality manufacturing partners throughout the world. They have been selected from amongst the best in their profession. We collaborate very closely with them over the long term: 40 years of partnership for 21% of our manufacturers.

a plane landing over a citya plane landing over a city

a plane landing over a citya plane landing over a city

Local Presence

Our sales executives are on the road tirelessly to meet you and provide you a personal service. They have in-depth knowledge of local cultures and the local markets. Find your sales representative according to your country.


Logistics

Our warehouse team handles an important flow of goods arriving from our sister companies daily. A "zero out of stock" strategy enables us to provide continous stock and service to our customers. You can check average delivery time by country.

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a person chooses a smiley to give his opinion on after-sales servicea person chooses a smiley to give his opinion on after-sales service

After-Sales Service

At Syveco, we pay close attention to customer satisfaction even once the customers receive their order. Do you have a problem with your received product? Discover how to proceed in this case.