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AFTER-SALES SERVICE


A satisfied customer is not only a confirmation of a job well done but is also likely to renew this positive experience.  At Syveco, a team of Syvecolleagues is at your service. We speak your language and understand your culture, making communication more fluid and simple. We are attentive to the entire order process.

Once the order is at its final destination, we ask you to verify the products received. 


Should you encounter any problems, our after-sales service is there to help and guide you through the different steps.

there is no problem, only solutionthere is no problem, only solution

Verify the goods and their condition


Have you received the right product and the right quantities?Have you received the right product and the right quantities?

→ This is not the right product?

Please read our Goods return policy and contact info@syveco.com for "New product returns".

Your product is eligible for a return? Every type of product has its specific return document to help us process your claim. You can access to our Good return documents.

→ There is a quality issue with your product or it is defective?

Please read our Goods return policy and contact Syveco's after-sales service at quality@syveco.com for "Defective product returns".

Your product is eligible for a return? Every type of product has its specific return document to help us process your claim. You can access to our Good return documents.



To find out how after-sales service works in detail and how we can help you, watch this video.